Water damage comes from many causes, and the right response depends on the cause. The pages below are grouped by where the water came from, so you can find yours quickly. If you are not sure, call the 24/7 line and describe what you see.
Emergency pages are marked in the page title, and every page points to the ANSI/IICRC S500 standard for water damage restoration where it applies. Every service on this list is dispatched from Norton, and the same line covers Mansfield, Easton, South Easton, North Easton and Plainville.
Not every loss fits one box. A burst pipe can soak a ceiling, a flood can bring sewage and a slow leak can lead to mold. Read the page for the cause first, then follow its links to the related pages for what comes next.
Pipes and plumbing
Appliances and HVAC
Weather and building envelope
- Ceiling Water Damage Repair
- Storm Water Damage
- Flood Damage Cleanup
- Basement Water Damage
- Crawl Space Water Damage
Water removal and drying
Floors and walls
Commercial
Secondary service
Not sure which page fits?
Call the 24/7 line and describe what you see.
Common questions
Start with the page that matches the source of the water. If you do not know the source, read the water extraction page and call the line.
The dispatch line is open 24 hours a day, every day. Emergency services are dispatched at any hour, and other work is scheduled.
Yes, as a secondary service after a water loss. See the mold remediation page for the process and the questions to ask.